Initiatives and Performance

Below is a summary of the CSR activities the Chugai Group conducts in various fields for the benefit of stakeholders, centered on the supply of innovative medicines and services.

Initiatives and Performance in 2017

Items Main initiatives Main performance indicators in 2017
High ethical and moral standards
  • Fostering high ethical standards through training on BCG; making continuous efforts to build human rights awareness
  • Promoting compliance with the PMD Act, fair competition codes, promotion codes, and other laws and regulations
  • BCG and human rights training: 13,856 attendees (includes repeat attendees; Chugai Group in Japan)
  • Conducted compliance surveys for employees in Japan and overseas: 6,595
Patients and consumers
  • Conducting Support Activities for Patients
  • Providing support for researchers from Asia
  • Responding to inquiries and disclosing information
  • Participation in Relay For Life, a 24-hour charity event to support cancer patients Participated as “Team Chugai” at 29 locations throughout Japan
  • Customer inquiries answered by Chugai’s Medical Information Dept.: 57,488 (includes telephone, e-mail and fax inquiries)
Shareholders and investors
  • Disclosing information in an unbiased and highly transparent manner
  • Holding frequent dialogues with investors in and outside Japan
  • General Meeting of Shareholders
  • Realizing steady dividend payments
  • Proactive information disclosure and IR activities
Information events for the media and institutional investors: 16
Number of securities analysts and institutional investors with which individual meetings were held: 436
  • Briefings for individual investors and shareholders: 8
  • Plant visits conducted for shareholders and the media: 2
  • General Meeting of Shareholders (March 23, 2017 at Royal Park Hotel, Tokyo; attended by 534 people)
  • Dividend per share: ¥62 (annual)
Business partners
  • Continuously standardizing and optimizing purchasing processes to build fair, transparent relationships
  • Promoting purchasing that balances compliance, business efficiency and purchasing cost reduction
  • Promotion of fairness and transparency, and cataloging of indirect materials in the electronic purchasing system
  • Development and implementation of procurement strategies for key materials; sharing of issues with business partners and implementation of improvements
  • Internal e-learning held (for all employees, new employees and mid-career hires): 13 times
Society
  • Conducting welfare initiatives for the elderly and people with disabilities
  • Nurturing the next generation of individuals who will carry science and technology forward
  • Supporting employee volunteer activities
  • Contributing to communities where Chugai Group facilities and sites are located
  • Donation of welfare vehicles to provide transportation for home welfare services: One vehicle to each of 5 organizations (A total of 248 vehicles over 33 years)
  • Cumulative number of countries receiving free therapeutic drugs for treating lymphangiomas: More than 80 (through 27th program year)
  • Biology lab classes for children at the Japan Science Foundation’s Science Museum: 110 participants in 12 classes
  • Employees taking volunteer holiday: 48
  • Sponsored courses at Waseda University: Total of 2 lectures
Employees
  • Fostering human assets who are competent in the global arena
  • Building work environments that are motivating and fulfilling for every employee
  • Leader-development program, all-employee program, division programs, Self-Innovation Program (SIP) implemented
  • Percentage of female executives: 12.5% / Use of telecommuting: Males 13.0%, females 29.7%
  • Percentage of employees with disabilities: 2.17%
Environmental protection and occupational safety and health
  • Promoting global warming countermeasures
  • Promoting resource conservation and waste reduction
  • Enhancing environmental awareness
  • Making environment-related contributions to local communities
  • Disclosing environmental information
  • Thoroughly managing chemical substances
  • Energy consumption per employee compared with 2010: Down 17% (Chugai Group in Japan)
  • Ratio of hybrid sales vehicles: 78%
  • Amount of waste generated compared with 2016: 112% (Chugai Group in Japan)
  • Amount of landfill waste compared with 2017: 0.8% (Chugai Group in Japan)
  • Occupational incidence rate: 1.52 (No. of occupational injuries and deaths/No. of hours actually worked) (Chugai Group in Japan)
  • Occupational incidence severity: 0.006 (Chugai Group in Japan)
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Chugai's Approach to CSR

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