Initiatives for Ethics and Compliance

Healthcare Compliance in the Chugai Group

The Chugai Group categorizes and promotes compliance in three areas: corporate compliance, healthcare compliance, and GxP* compliance.

The aim of healthcare compliance is to ensure the proper and appropriate implementation of business activities, not only in compliance with laws and ordinances, industry standards, and internal regulations, but also based on socially accepted norms and values demanded of pharmaceutical companies. It applies mainly to the following themes.

  1. Chugai-initiated clinical and preclinical research as well as joint preclinical research, excluding research used for drug application materials.
  2. Support for investigator-initiated clinical and preclinical research
  3. Collection of medical information
  4. Creation and provision of information relating to Chugai’s pharmaceutical products (information on R&D, products, safety)
  • * GxP: Good x Practice which means the standard practices and regulations for the range of operations such as development, manufacturing and marketing of the pharmaceuticals.
    e.g. GCP (Good Clinical Practice; the standard practice for conducting clinical studies)

Healthcare Compliance based on the Chugai Code of Practice

Efforts to prevent corruption

In order to eliminate unlawful acts in pursuit of immediate benefits and unethical acts that abuse loopholes, Chugai prohibits bribery, graft, and other corrupt acts in the Chugai Group Code of Conduct.

Specifically, it has established an Anti-Bribery Policy, and prohibits bribery and facilitation payments (small payments made to domestic or foreign public officials for the purpose of expediting general administrative or clerical services) to business partners, including public officials and healthcare professionals, either directly or indirectly through third parties.

Global Anti-Bribery Policy [PDF 53KB]

Regarding entertainment, gifts, and invitations, employees are required to comply with the laws and regulations of each country, regardless of whether they are spending their own money, and they are prohibited from providing cash, cash vouchers, prepaid cards, gift cards or other cash equivalents.

When conducting transactions with all suppliers, including agents and other intermediaries, we conduct risk assessments on the content of these transactions to prevent corruption. For high-risk transactions, memorandums are signed with the officers, employees, delegates, distributors, agents, consultants and other subcontractors of the client prohibiting them from either directly or indirectly engaging in corrupt acts such as bribery, buy-offs, embezzlement, misappropriation, or any other illegal act intended to induce transactions. In addition, among suppliers that are important to our business activities, we send check lists to and conduct in-depth risk assessments on those that are located in regions where the risk of corrupt acts is relatively high.

As a member of the non-profit organization Transparency International Japan, the Chugai Group is working to gather information on risks of bribery and corruption worldwide, and periodically makes revisions to its bribery and corruption risk map.

Education and training are provided regularly in CCC and Human Rights Training, a compliance training program held twice a year for officers and all employees. E-learning materials have also been posted on the intranet, allowing officers and employees to study them when needed.

The CCC Hotline and Chugai Speak-Up Line have been established as points of contact to provide consultation for and receive reports from officers and employees regarding anti-corruption. Issues reported are investigated impartially and with strict confidentiality to find a solution while respecting the opinion of the person who made the consultation. Company rules prohibit retaliation or any other disadvantageous treatment of employees who seek consultation or make reports.

Policies regarding anti-corruption efforts and activity progress are reported to and deliberated by the Compliance Committee. They are also reported to the Executive Committee and the Board of Directors for instructions.

In FY 2020, no one was subject to disciplinary dismissal for violating anti-corruption policies.

CCC and Human Rights Training

Chugai conducts annual training for all employees. In the first half of the year, the content focuses on corporate ethics, and in the second, on respect for human rights.

In the first half of 2020, education was provided on the themes of strengthening measures to prevent harassment and the harmful effects of medicines. In regards to education on strengthening measures to prevent harassment, participants gained an understanding of the purpose and main content of the amendments to the Power Harassment Prevention Act, which came into effect in June 2020, and learned what was important to make the workplace harassment-free.

In the education on the harmful effects of medicines, participants learned about past cases concerning the harmful effects of medicines and the reality of health damage. Participants also confirmed what each employee can and should do while being mindful of preventing health damage from pharmaceuticals to the greatest extent possible.

In the second half, participants confirmed the importance of each one of us being mindful of the key points as we maintain autonomous compliance in order to continue to act with integrity as before, even as our work style and work environment change due to the spread of the COVID-19.

In addition, it has been reported that discrimination is more likely to occur in the presence of social anxiety and dissatisfaction, as is currently the case with an economic recession and an infectious disease pandemic threatening mankind. Participants confirmed that there were forms of discrimination and prejudice that stem from social groups and social categories as causes other than an individual’s stereotypes. They also learned that it was important to create a workplace free of discrimination by having each individual show mutual respect toward others who they might engage with during the course of their work both inside and outside the company.

CCC Hotline and Chugai Speak-Up Line

The CCC Hotline and Chugai Speak-Up Line is available to provide consultation for and receive reports from the Chugai Group employees and other individuals regarding laws, Company rules, the CCC or related matters. Issues reported are investigated impartially and with strict confidentiality to find a solution while respecting the opinion of the person who made the report.

Company rules prohibit retaliation or any other disadvantageous treatment of employees who seek consultation or make reports via the hotline. The goal of using the CCC Hotline to respond to problems or other matters that are difficult to discuss and resolve in the workplace is to create a reassuring work environment for all employees.

In addition, in-house area counselors and an external hotline have been set up to handle issues regarding harassment.

Creating Workplaces Free from Harassment

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Ethics and Compliance

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