Initiatives for Ethics and Compliance

Corporate Activities Based on the Chugai Code of Practice

The foreword to the IFPMA Code of Practice begins, “Advancing medical knowledge and improving global public health depend on information-sharing interactions by the entire medical community—from researcher to attending physician and nurse to patient—and integrity is essential to these exchanges. Fundamentally, there must always be confidence that prescription decisions are made on an ethical and patient-focused basis.”

The Chugai Group is a proactive participant in the Fair Trade Council of the Ethical Pharmaceutical Drugs Marketing Industry, the entity which issues the pharmaceutical industry’s voluntary guidelines, and in the Code Committee of the Japan Pharmaceutical Manufacturers Association. We have also established our own Chugai Code of Practice, and promote ethical corporate behavior not only in our promotional activities but also in the interactions between all of our officers and employees with researchers, medical professionals and patient groups.

CCC and Human Rights Training

Chugai conducts annual training for all employees. In the first half of the year, the content focuses on corporate ethics, and in the second, on respect for human rights.

In the first half of 2018, the training was implemented on the theme of “Our goal of self-directed compliance as a top pharmaceuticals company.”
Having entered the final year of IBI 18, we confirmed the importance of self-directed compliance on the front line as part of our goal to become a top pharmaceutical company. In addition to promoting self-directed compliance, in order to nurture a corporate culture of integrity in which business mistakes and deviations from the rules are not hidden, we also upheld the importance of having an “airy organization and culture.”

In the second half, training was conducted on the 2 themes of “Business and human rights: initiatives companies must take in relation to human rights,” and “Health and productivity management.”
In the former, with business activities becoming increasingly global, companies are being required to eliminate violations of human rights from a broader perspective, and we confirmed the importance of viewing all business activities through the lens of human rights.
With regard to the latter theme of health and productivity management, we underlined the importance of knowing the key initiatives and approaches to health and productivity management at the Chugai Group and, in addition to Company initiatives, the importance of each individual maintaining and improving their own health.

  • * Chugai BCG (Business Conduct Guidelines) were revised into Chugai Group Code of Conduct in February 2019 in conjunction with the revision of its Mission Statement.

CCC Hotline

The CCC Hotline is available to provide consultation for and receive reports from the Chugai Group employees and other individuals regarding laws, Company rules, the CCC or related matters. Issues reported are investigated impartially and with strict confidentiality to find a solution while respecting the opinion of the person who made the report.

Company rules prohibit retaliation or any other disadvantageous treatment of employees who seek consultation or make reports via the hotline. The CCC Hotline facilitates response to problems or other matters that are difficult to discuss and resolve in the workplace. The goal is to create a positive work environment by enhancing the ability of each workplace to address issues internally.

In addition, an external hotline has been set up to handle consultations and reports regarding harassment.

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Ethics and Compliance

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