Our basic philosophy is that corporate ethics take priority over profit, a message that we continue to communicate to all employees.
With the launch of the new Chugai in October of 2002, management issued a new basic philosophy that corporate ethics take priority over profit, a message that continues to be communicated today and that is shared among all employees. In working to achieve its Mission Statement, exemplifying a company that fulfills its responsibilities to society and responds to the expectations of its stakeholders, Chugai has established the Chugai Group Code of Conduct (CCC), and regularly reviews and revises its content in accordance with societal changes.
Chugai places paramount importance on respect for life and strives for fair and transparent corporate activities based on high ethical standards, along with sincere scientific initiatives. Specifically, through corporate ethics training and other programs, all Chugai employees share the Core Values of the Company. They understand the ethical standards necessary to execute the business of a healthcare company and follow those standards every day, based on the guidance of the CCC.
Commitment to Ethical Corporate Activities
We have established our own Chugai Code of Practice and promote a high standard of ethical corporate behavior.
The foreword to the IFPMA Code of Practice begins, “Advancing medical knowledge and improving global public health depend on information-sharing interactions by the entire medical community—from researcher to attending physician and nurse to patient—and integrity is essential to these exchanges. Fundamentally, there must always be confidence that prescription decisions are made on an ethical and patient-focused basis.”
The Chugai Group is a proactive participant in the Fair Trade Council of the Ethical Pharmaceutical Drugs Marketing Industry, the entity which administers the pharmaceutical industry’s voluntary guidelines, and in the Code Committee of the Japan Pharmaceutical Manufacturers Association. We have also established our own Chugai Code of Practice, and we promote ethical corporate behavior not only in our promotional activities, but also in the interactions between all of our officers and employees with researchers, medical professionals and patient groups.
The CCC Hotline is available to provide consultation for and receive reports from the Chugai Group employees and other individuals regarding laws, Company rules, the CCC or related matters. Issues reported are investigated impartially and with strict confidentiality to find a solution while respecting the opinion of the person who made the report.
Company rules prohibit retaliation or any other disadvantageous treatment of employees who seek consultation or make reports via the hotline. The CCC Hotline facilitates response to problems or other matters that are difficult to discuss and resolve in the workplace. The goal is to create a positive work environment by enhancing the ability of each workplace to address issues internally.
In addition, an external hotline has been set up to handle consultations and reports regarding harassment.