Contact Details

Inquires Regarding myBuy

Inquires about myBuy system Failures and Issues

  • Unable to log in to myBuy
  • The screen does not proceed to the next screen by pressing the button, etc.

*Please try to clear the cache of your browser before contacting GEP.

Inquires about Supplier Master Management

  • Requests to update registered master data information, etc.

Inquiries about How to Use myBuy

  • Question about how to fill in the question form or price sheet of an RFx event, etc.

Inquiries about ordering and invoice processing through ProcYON

Inquiries about ordering and invoice processing (ProcYON)

  • Questions about handling details or operation procedure for ordering through ProcYON; etc.

Inquires about individual Quotation (RFx)

To check the sourcing manager information, see the manual S-0. Contact Information for Inquiries [PDF 654KB]

  • Questions about requirements and conditions for purchasing
  • Questions when making a quotation proposal, etc.

※Chugai Sourcing manger (Person in charge of sourcing)

For inquiries regarding individual purchase orders, please contact the requester directly

  • Payment-related Inquiries and Confirmation
  • Post-order Adjustments

Inquiries Regarding Related Systems

Inquires about CANDEX or J2 Catalog Mall

CANDEX Support: (Under Construction)

J2 Catalog Mall Support: (Under Construction)

  • Unable to log in to the system
  • The screen is not functioning properly

Procurement System “myBuy”