Contact Details
Inquires Regarding myBuy
Inquires about myBuy system Failures and Issues
- Unable to log in to myBuy
- The screen does not proceed to the next screen by pressing the button, etc.
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Inquires about Supplier Master Management
- Requests to update registered master data information, etc.
Inquiries about How to Use myBuy
- Question about how to use myBuy or how to fill in the question form of an RFx event, etc.
Inquires about individual Quotation (RFx)
To check the sourcing manager information, see the manual S-0. Contact Information for Inquiries [PDF 654KB]
- Questions about requirements and conditions for purchasing
- Questions when making a quotation proposal, etc.
※Chugai Sourcing manger (Person in charge of sourcing)
Order and Invoice Inquiries
- Order (Post-order adjustments, etc)
- Please contact the orderer directly.
- Invoice
- Please contact the appropriate support desk based on your inquiry.
- Purchase confirmation document
- Quantity, Amount
- Tax, Payment due date
- E-mail: cbskeirigkessait@chugai-pharm.co.jp
- Phone: 81-(0)3-3237-1677
- Remittance Advice, Balance Confirmation
- E-mail: cbskeirigkessait@chugai-pharm.co.jp
- Phone: 81-(0)3-3237-1677
- Other inquiries regarding payment
- Please contact the orderer directly.
- Purchase confirmation document
- Please contact the appropriate support desk based on your inquiry.
For inquiries regarding individual purchase orders, please contact the requester directly
- Post-order Adjustments
Inquiries Regarding Related Systems
Inquires about CANDEX
- Unable to log in to the system
- The screen is not functioning properly
Inquires about J2 Catalog Mall
- Unable to log in to the system
- The screen is not functioning properly