Sep 03, 2026

Survey Results on the Utilization of Vehicles Donated under the Para-transit Vehicles Donation Program

Social Contribution Society
Para-transit Vehicles

Since 1985, Chugai Pharmaceutical has supported elderly individuals receiving home care and people with physical disabilities in leading more fulfilling lives through its Para-transit Vehicles Donation Program.

To further enhance the effectiveness of this program, we have been conducting regular surveys of recipient organizations. This report summarizes the survey results from 2020 to 2026. The findings indicate that the donated vehicles are widely utilized both as a means of transportation connecting users’ homes and care facilities and as a valuable support for accessing medical services. The survey results are outlined below.

Usage at day service facilities

Usage at day service facilities

Utilization status of Para-transit Vehicles

[Overview of the Survey]

The initial survey was conducted in 2020, targeting 152 organizations that had received vehicles since 2005. Since 2021, follow-up surveys have been conducted annually, focusing on organizations that received vehicles in the previous year (for example, in 2026, five organizations that received vehicles in 2025 were surveyed). In total, the surveys covered 182 organizations that have received vehicles since 2005.

Survey periods:

  • April 21–30, 2020
  • April 5–27, 2021
  • April 5–14, 2022
  • March 24–31, 2023
  • March 29–April 12, 2024
  • March 7–11, 2025
  • April 3–17, 2026

Response rate: 67.6% (123 responses)

Survey items: Number of vehicle users, operating days, and usage purposes

Survey supported by: Develo Co., Ltd.

 

[Summary of Results]

  1. Services provided by organizations and facilities (multiple responses)

    1.Services provided by groups and facilities（multiple answers） Day service 76 number of responses Other 36 number of responses Paid transportation service 23 number of responses Special nursing home for the elderly 14 number of responses Local activity support center 10 number of responses Paratransit vehicle rental services 7 number of responses Visiting care station 5 number of responses Life support service 4 number of responses Facilities for the disabled 1 number of responses Small nursing homes for the elderly (group home) 1 number of responses 
  2. Operation status of vehicles

    Item Mean Valid answers
    Running days per week 4.4 day 116 answers
    Average nember of users per day 12 people 118 answers
    Number of wheelchair users per boarding 1.4 people 117 answers


  3. Usage of welfare vehicles
    3.Usage of welfare vehicles Purpose for use of the vehicles（multiple answers） Transportation to and from user's homes 91 number of responses Recreation & Outing support 53 number of responses Transportation to and from medical institutions 50 number of responses Shopping support 30 number of responses Others 23 number of responses Transportation support by patrol 3 number of responses 

The survey results confirm that the donated vehicles are utilized in a wide range of situations across many organizations and facilities, helping to secure transportation within communities and supporting access to medical institutions.
As the population continues to age, demand for community-based transportation services is increasing. Through this program, Chugai Pharmaceutical will continue to work with local communities to contribute to the realization of a sustainable society.

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